//curriculum.vitae

download Cv

2019 – now

Community Management Specialist

Innogames, Hamburg

  • Community management and development for various games

  • Leadership of various external Game CM teams

  • Coordinating live ops, including events in-game and on social media

  • Creating communication strategies and complimentary media productions

  • Close cooperation with game product and project management, as well as game development

  • Executing marketing strategies and In-Game user activations, Live Q&As etc

2018 – 2019

Social Media Manager / Editor / Customer Management

Alexanderplatz Hamburg, Hamburg

Social Media content planning and account management for various customers (ECE.com, Sonepar.de, Herforder.de)

  • Administration Facebook, Instagram, Pinterest, Twitter, WordPress

  • Editorial and text creation for blogs, websites and Social Media

  • Influencer Marketing coordination and planning online and live

  • Customer reports and presentations

  • On-site photo scouting

2016 – 2018

Senior Community Manager

Rocket Beans TV Entertainment, Hamburg

  • Establishment and execution of community management department

  • Setup and administration of various moderation teams

  • Creating and maintaining feedback loops to broadcast management, engineering and C-Level

  • Close cooperation with editorial team, Social Media team and program planning departments

  • Execution, planning and moderation of weekly show „Behind the Beans“

  • Creating internal trainings on community relevant topics

  • Personal, daily contact with fans via visits, calls and fair attendances as well as actively supporting fan events and meetups

2010 – 2016

Senior Community Manager

Goodgame Studios, Hamburg

  • Senior position since 2013

  • Community creation and management on various games

  • Development and execution of forum and social teams and communication strategies

  • Consulting and reporting for product departments

  • Supervision and consultig for international, internal CM teams

  • Development and exectuion of community events

  • Technical and gameplay support

—

Languages: German (native), English (fluid), Japanese (basic) // Administration, moderation and content creation for Blogs, CMS, Social Media // Extensive knowledge of video game industry, culture and surrounding fields // Experience in WordPress, phpBB, vBulletin, Vanilla, Discourse, Typo3, Photoshop etc